Privacy Policy 711cuci net – Your Data is Safe

Welcome to the 711cuci net Privacy Policy page. We deeply value the trust you place in us, and one of the best ways to maintain that trust is by being transparent about how we handle your personal information.

711cuci net is a leading online casino platform in Malaysia, providing a safe, fair, and enjoyable gaming environment. In operating this platform, we require certain personal information from you — not for any other purpose, but solely to ensure our services run smoothly and securely for all users.

This Privacy Policy explains exactly what information we collect, how we use it, who we may share it with (if anyone), and what your rights are as the owner of that data. This document applies to all users who register or access the 711cuci net platform, including our website and mobile app.

We encourage you to read this entire Privacy Policy carefully. If you disagree with any part of this policy, please stop using the 711cuci net platform immediately and contact our support team to request account closure.

To provide you with the best service, 711cuci net collects several categories of information as follows:

Basic Personal Information: During the registration process, you are required to provide your full name, date of birth, email address, mobile number, and bank account or digital wallet details for deposit and withdrawal purposes. This information is mandatory and necessary to establish a valid account.

Identity Verification Documents (KYC): As a platform that complies with international standards, we may request a copy of your identity card, passport, or other verification documents to confirm your identity — particularly before processing your first withdrawal or when transaction amounts exceed certain limits.

Platform Usage Data: We automatically record your activity on the platform, including games played, wagering amounts, transaction records, login and logout times, as well as the devices and browsers used.

Technical Data: IP address, device type, operating system, language settings, and technical performance data are collected automatically for security and platform improvement purposes.

• Full name and identity information
• Date of birth and address
• Email address and phone number
• Bank account / digital wallet information
• KYC documents (identity card, passport)
• Game activity and transaction records
• Technical data and access logs
• Browser cookies and session data

The information we collect is used exclusively for purposes related to the operation of the 711cuci net platform. The following is a detailed breakdown of how your data is used:

• Account Management: Creating and maintaining your account, verifying your identity, and processing deposits and withdrawals accurately and securely.
• Service Provision: Enabling you to access all games, promotions, and platform features you are eligible for.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and unauthorised access to your account.
• Customer Support: Enabling our support team to handle enquiries, complaints, and technical issues more efficiently.
• Communications: Sending important information about your account, service updates, relevant promotional offers, and platform announcements.
• Legal Compliance: Meeting applicable legal and regulatory requirements, including reporting obligations to relevant authorities.
• Platform Improvements: Analysing usage patterns to enhance the user experience, improve technical performance, and develop new features.

We will not use your data for any purpose not stated in this policy without first obtaining your explicit consent. You may withdraw your consent for marketing communications at any time by contacting our support team.

711cuci net does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. However, there are limited situations where we may need to share certain information with trusted parties:

• Payment Service Provider: Required transaction information is shared with integrated payment gateways and financial institutions to process your deposits and withdrawals.
• Game Software Providers: Third-party game providers integrated with our platform may receive game data necessary to operate their games properly.
• KYC Service Provider: Your identity information may be shared with accredited identity verification service providers for compliance purposes.
• Legal Authority: We are required by law to disclose certain information to authorities, courts, or regulatory bodies when legally obligated to do so.
• Business Partners: In the event of a company restructure, merger, or acquisition, user information may be transferred to the successor entity with equivalent privacy protections in place.

All third parties we work with are required to comply with strict data security standards and may only use shared information for the specified purpose. They are prohibited from using that data for any other purpose.

Protecting your personal information is the top priority of 711cuci net. We continuously invest in the latest security infrastructure to ensure your data is always protected against unauthorised access, alteration, or disclosure.

The security measures we have implemented include:

• 256-bit SSL Encryption: All communications between your browser and our servers are encrypted using the latest SSL/TLS protocols, ensuring data in transit remains secure at all times.
• Static Data Encryption: Sensitive information stored in our databases, including passwords and payment details, is encrypted using strong encryption algorithms.
• Layered Access Control: Only authorised personnel may access player data, and every access is logged and continuously monitored.
• 24/7 Monitoring: Our automated monitoring system detects and responds to any suspicious activity or security threats in real time.
• Regular Security Audits: We conduct regular penetration testing and security audits performed by independent security experts to identify and address any vulnerabilities.
• Two-Factor Authentication: Two-factor authentication (2FA) is available for an added layer of protection on your account.

While we take all reasonable precautions, no security system is perfect. We encourage you to play your part in keeping your account secure by using a strong password, enabling 2FA, and never sharing your login credentials with anyone.

711cuci net uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

There are several types of cookies we use:

• Essential Cookies: These cookies are required for core platform functions such as login, user sessions, and security. They cannot be disabled as the platform will not function without them.
• Performance Cookies: We use these cookies to analyse how users interact with the platform — such as the most frequently visited pages and time spent on the platform — for improvement purposes.
• Functional Cookies: These cookies remember your preferences such as language, display settings, and login details (if you choose to be remembered) to provide a more personalised experience.
• Marketing Cookies: Used to display promotions and offers relevant to your interests. You may choose to disable this type of cookie through your browser settings.

You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and your user experience on the 711cuci net platform.

As a 711cuci net user, you have the following rights regarding your personal data. We respect and facilitate the exercise of all these rights:

To exercise any of the above rights, please contact our customer support team. We will endeavour to address your request within 30 business days. In complex cases, this period may be extended, and we will notify you accordingly.

711cuci net retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law — whichever is longer.

In general, we apply the following retention periods as a guideline:

• Active Account Data: Retained for as long as your account remains active and you continue to use our services.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with applicable financial and tax legislation.
• KYC Documents: Retained for a minimum of 5 years after account closure to meet anti-money laundering (AML) requirements.
• Communication Logs: Retained for 2 years for dispute resolution and customer support purposes.
• Technical Data and Logs: Retained for 12 months for security and technical troubleshooting purposes.

When the retention period expires or you request data deletion (subject to legal requirements), your data will be securely deleted or converted into an anonymised format that cannot be linked back to you.

711cuci net reserves the right to update or modify this Privacy Policy from time to time in line with changes to our services, legal requirements, or current industry practices. All changes take effect immediately upon publication on our platform.

When we make significant changes to this Privacy Policy, we will:

• Updating the "Last Updated" date shown at the top of this page.
• Displaying clear notices on our platform regarding such changes.
• In the event of very significant changes, we will send a notification directly to the email address you registered with.

We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information. Continued use of the 711cuci net platform after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we are here to help.

You can reach the 711cuci net privacy and support team via:

• Email: [email protected] (as plain text — please log in to your account to send a secure message)
• Live Chat: Available on the 711cuci net platform, 24 hours a day, 7 days a week
• Help Centre: Visit the page FAQ us for answers to the most frequently asked questions

Our team will endeavour to respond to all privacy-related enquiries within 3 business days. For more complex cases such as data deletion or data export requests, we may require up to 30 business days to fully process your request.